The three building blocks of our services consist of the one hand of the reactive part- Innovative Service Management, which deals among other things with the installation and start-up, the procurement of spare parts, the repair and/or renewal as well as the maintenance and calibration of your machines and equipment. The second building block, active part – “Technology with added value”, includes engineering and automation, monitoring and visualization of the processes. In this step, we also offer you advice and implementation on CE markings. And the third building block is particularly interesting: This involves the predictive maintenance of your machines and systems. Here, the condition of your equipment is continuously monitored, on an interface developed for you personally, and various data analyses are created with the help of the selection and installation of suitable sensors.
With the reactive part, we react for you as soon as your machines have a fault, have failed or there is damage to software or hardware. We make sure that the damaged components are replaced and/or reactivated as quickly as possible. Our job is to ensure that your machines are back in normal operating condition as quickly as possible. From the initial request to the planning and the completed service deployment, our measures help you to reduce the workload of your service and after-sales team.
Create unique customer value by expanding your support field and differentiating yourself from competitors
Variabilization and reduction of fixed costs in economically difficult times
Focus on core business and compensation for personnel bottlenecks
Through our predictive engineering we help you to continuously improve the quality of your products.
By implementing and using our Smart Services, you increase the reliability and safety of your products
The active part comes into play if you as the manufacturer want to make an acute change to the software or hardware of the plants. In this case Arwin GmbH takes over all steps for you. We get in touch with your customer and take over the changes you have communicated, so that your customer can continue to pursue his vision productively with his equipment.
For Arwin GmbH the satisfaction as well as the interpersonal cooperation with our partners has top priority.
The proactive part is a predictive maintenance methodology. Through our internal platform, we have digital access to the data of the machines and systems you connect. We develop custom-fit solutions for you with regard to the maintenance intervals of your machines and equipment and detect maintenance and/or wear-intensive parts using our unique software. We support you in the implementation and introduction of predictive maintenance using condition monitoring and AI methodologies and design a custom-fit solution for you.
We design solution-oriented “Predictive Maintenance” and “Condition Monitoring” systems with you.
Together we analyze which data and information is required for your use case and its analysis.
We identify, develop and integrate a custom-fit solution based on the data according to your rules using AI (machine learning) algorithms.
If desired, we then jointly develop an action plan for the planned maintenance work from
Detection of events, anomalies or errors
Identification of causes of unplanned failures or errors
Reliable prognosis of the remaining useful life of components and machines
Maximization of the productive service life
Minimization of maintenance time through early planning of upcoming maintenance actions